Privacy Policy

1. Information We Collect

We collect information you provide directly, including: name, email address, phone number, property addresses, and payment information. We also collect usage data (pages visited, features used) to improve the Service.

2. How We Use Your Information

We use your information to: provide and improve the Service, send transactional communications (receipts, maintenance updates, lease notifications), send product updates (you can opt out), and comply with legal obligations.

3. Data Storage and Security

Your data is stored on secured servers. We use encryption in transit (TLS) and at rest. We conduct regular security audits. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

4. Data Sharing

We do not sell your personal data. We may share data with: service providers who help us operate the platform (payment processors, email providers); legal authorities when required by law; successor entities in a merger or acquisition.

5. Cookies

We use essential cookies to keep you logged in and the Service functioning. We do not use tracking or advertising cookies. You can disable cookies in your browser, but this may prevent certain features from working.

6. Your Rights

Depending on your jurisdiction, you may have rights to: access your personal data, correct inaccurate data, request deletion of your data, export your data (available in account settings), and opt out of marketing communications.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting support.

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately.

9. Changes to This Policy

We will notify you of material changes to this Privacy Policy via email or in-app notice at least 30 days before the changes take effect.

10. Contact

Questions about this Privacy Policy? Contact us at privacy@tikilease.com.